TERMS AND CONDITIONS

 

ALL PRODUCTS ARE NON-RETURNUBLE!

 

MY-VINYL.COM IS PROPERTY OF VINYL RECORDS LTD.

How do we use your personal data?

In providing your personal details, you consent to us using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your data for the following purposes:

  • To create your personal account at My Vinyl (e.g. your name and email address)
  • To process your orders via our online services (e.g. your name, address, date of birth and bank details)
  • To send text message notifications of delivery status (e.g. your mobile phone number)
  • To send you marketing offers such as newsletters and catalogues (e.g. your email address, your name and your postal address)
  • To contact you in the event of any problems with the delivery of your items (e.g. telephone number, address)
  • To answer your queries and to inform you of new or changed services (e.g. your email address)
  • To notify the winners in competitions arranged online (e.g. your email address, name, home address and telephone number)
  • To manage your account by carrying out credit checks (e.g. name, address, date of birth)
  • To analyse your personal data to provide you with relevant marketing offers and information (e.g. name, buying habits)
  • To validate that you are of legal age for shopping online (e.g. date of birth)
  • To send you surveys in order to give you a possibility to influence our offer and service (e.g. e-mail address)

We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legal grounds to keep the data, such as an ongoing contractual relationship.

 

Your rights under the Data Protection Act 1998 will not be affected.

What are your rights?

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. Annually, you have the right to request written documentation on the personal information we have about you in our account files.

Who has access to the data?

We never pass on, sell or swap your data to third parties for marketing purposes outside the Vinyl Records Ltd. Data that is forwarded to third parties, for example shipping agents in connection with the delivery of goods, is only used to meet Vinyl Records’s commitments to you. Vinyl Records may also supply your personal details to organisations such as credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.

How do we protect your data?

We have taken technical and organisational measures to protect your data from loss, manipulation, unauthorised access, etc. We continually adapt our security measures in line with technological progress and developments. At My Vinyl we protect your data using encryption. Secure Sockets Layer (SSL) is a function that encrypts all information sent between buyer and seller.

Card purchases

To make card purchases with us as secure as possible, all information is sent in encrypted form using SSL. This means that the information is passed through a secure connection and that your card details cannot be read by external parties.

For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in the correct way according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security.

When you pay by card, we reserve the right to carry out an identity check.

Privacy policy for applicants

We take responsibility for all the personal data that we receive during recruitment or in competitions. These details are processed within the country organisation where you submit your application, while the data is stored in Bulgaria. Your country organisation is also the party responsible for your personal data under the data protection act of that specific jurisdiction. If you have any questions regarding your application and your personal details, please find contact information for your country’s My Vinyl organisation under “Contact Us”.

Cookies

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. My Vinyl uses cookies to enhance and simplify your visit. We do not use cookies to store personal information or to disclose information to third parties. There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select “Remember me” when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies or to receive a notification each time a new cookie is sent to your computer or mobile device.
Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.

Third-party cookies

We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics and Core Metrics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.

Copyright

The content of this site is copyright-protected and is the property of Vinyl Records Ltd.

Shipping

Since February 2016 My Vinyl starts offering delivery of its products to more than 30 countries worldwide. Deliveries are made by ЕМС courier companie. List of countries and shipping price list can be found here: (EMS) .

 

How much does shipping cost ?

• The Shipping cost to Bulgaria is EUR 3.30 (express delivery)

• The Shipping cost for Europe is EUR 5.99

Prices include VAT.

 

If all the items you ordered are available today, you can expect to receive your order 3-7 (EU only)  working days from dispatch. Working days are defined as Monday to Friday and exclude bank holidays. Please allow an additional 4-5 days for rural postcodes.

The shipping cost is will be posted as a part of your order total price.

 

Return and Replacement

 

Attention !!! ALL PRODUCTS ARE NON-RETURNUBLE!

 

COMPANY INFORMATION

Bulgaria, Veliko Turnovo, PostCode 5000

E-mail: sales@my-vinyl.com

Company Name: VINYL RECORDS Ltd. VAT: 204017321

C – Vinyl Records Ltd. 2016